GENERAL INFORMATION

What is the age requirement for entry?

All ticketed guests must be 21 or older to enter Hawthorne’s Hideout. Ticketed guests who are found to not be 21 or older will not be admitted and a refund will not be issued. We check IDs of all guests prior to entry.

How long does the experience last?

The live entertainment lasts approximately 60 minutes and we allow for approximately 30 minutes of open exploration time afterwards.

Do You Accept Cash For BAR and Food Purchases?

Hawthrone’s Hideout is a cashless adventure! We accept all major credit and debit cards.

What kind of entertainment can I expect during my visit?

Each seating at Hawthorne’s Hideout is hosted by a lively and charismatic guide who serves as your master of ceremonies for the evening. This energetic host sets the pace of the experience—welcoming guests, unveiling hidden secrets, and drawing everyone into the unfolding story of the legendary explorer Elias Hawthorne.

Is guest participation required?

Of course not! But we definitely encourage it!

Are photos or videos allowed during the experience?

Yes, but we ask that you use common sense and always remain respectful of those around you.

Is the experience seated, or can we move around during the show?

Hawthorne’s Hideout is not your typical bar or restaurant. This is an immersive dining and cocktail experience set in an intimate, explorer-themed speakeasy. Seating is unconventional: instead of standard tables, guests may select from 21 individually themed seats (with each having its own fascinating backstory). Seats are filled on a first-come, first-serve basis and the space is designed to encourage mingling and shared enjoyment of the entertainment. While we do our best to seat groups together, you may be seated next to other guests.

We encourage all guests to explore Hawthorne’s Hideout to uncover all of its secrets.

Are Non alcoholic / mocktails offered?

Yes! Absolutely! Some of our specialty cocktails can be made non-alcoholic.

Location & Accessibility

Where is Hawthorne’s Hideout located?

Hawthorne’s Hideout is located behind a hidden passageway in the once-forgotten catacomb level of Stage Nine Entertainment Store in the historic Old Sacramento Waterfront, located at 102 K Street, Sacramento, CA 95814. To access Hawthorne’s Hideout, descend the spiral staircase into the Underground Vault of Stage Nine. From there you will be directed to the Hideout. An elevator is also available. Reservations are always required to enter Hawthorne’s Hideout.

Is parking available nearby?

Parking in the Old Sacramento Waterfront area can vary depending on season and events. Metered street parking is available throughout the district and the meters accept credit/debit cards or you may use the Sacramento ParkMobile app. Public parking structures are also available and typically require pre-payment to enter (cash or credit/debit cards). We recommend arriving early to allow time for parking and walking to the Hideout. Late arrivals are highly discouraged and can result in non-refundable cancellation of your reservation.

Reservations

How do I PURCHASE TICKETS FOR Hawthorne’s Hideout?

Tickets for reservations for individuals and groups of up to 6 people are purchased through OpenTable.

Can I call to create, MODIFY or CANCEL my reservation?

Since there are several days of the week that we are not open, our phones are not manned at all times. If you need assistance with your reservation, please email us or read on for more information about modifying your reservation on OpenTable.

What is your cancellation policy?

You may cancel your tickets and receive a full refund up to 48 hours before the day and time of your reservation. Cancellations made less than 48 hours before your reservation are not eligible for a refund. Similarly, refunds or partial refunds are not allowed for no-shows and late arrivals.

I Would like to modify or cancel my reservation. How DO I do that?

There are two ways to modify your reservation if you are still outside of our 48-hour no-cancellation window.

ON YOUR OWN WITH OPENTABLE

To move your reservation to a new day or time, you may use the OpenTable website or app. Please make a new pre-paid reservation for the date and time you would like to attend Hawthorne's Hideout. Once you have your new reservation, you may safely cancel your previous reservation and receive a full refund (as long as the cancellation request is made more than 48 hours before the date and time of your original reservation).  Please allow approximately 5 to 7 business days for the refund to be issued to your account (dependent on your bank).

CONTACT US

We can create your new reservation for you. Please email us and let us know the exact date, time, and number of guests for your new reservation. We will create the new reservation and send you a secure payment link via email and SMS/text. Your previous reservation will be cancelled at this time. Please note that your reservation will not be active or confirmed until payment is made in full. Automated payment reminders will be sent to you periodically until payment is made.

Is walk-in seating available, or are reservations required?

Reservations are always required to enter Hawthorne’s Hideout. We do not currently offer an in-person wait-list but you are welcome to use OpenTable’s “Notify Me” feature to be notified when we have availability.

What is included in the ticket price?

In addition to the entertainment, individual and small group reservations include two specialty cocktails and dessert are included with the ticket price. Additional beverages and food are available for purchase at an additional cost.

What happens if I’m running late?

All reservations are for a set seating time as part of a unique dining and entertainment experience. Individuals and groups must be fully-present and ready before entering the Hideout at their reserved time. Please arrive promptly! We suggest at least 15 minutes prior to your seating time. Late arrivals may miss part of the performance and may not be admitted because it is disruptive to other guests and negatively affects the flow of the evening. Refunds are not permitted for late arrivals or no-shows.

ARE gratuity AND SALES TAX included in the ticket price?

Not exactly. 15% gratuity and sales tax are automatically added to the standard ticket price. Additional tipping is not required.
Gratuity and sales tax will be displayed as separate line items when you purchase your tickets on OpenTable.

Do you accommodate dietary restrictions or allergies?

We can accommodate vegan & vegetarian diets with prior notice. We also have gluten “friendly” options, but some items do share fryer oil with items that do contain gluten. Be sure to let us know ahead of time. You can contact us here.

is hawthorne’s hideout WHEELCHAIR accessible?

Yes! We are FULLY wheelchair accessible. If you require the use of our elevator, please let our reception staff know.

Private Parties & Room Buyouts

How do I book Hawthorne’s Hideout for a private event or room buyout?

Please see our private parties page to contact a event coordinator.

How far in advance should I book a private event?

We suggest a minimum of 30 days advanced notice. If it is less than 30 days, don’t worry! Send us a message and we’ll see what we can do to help!

What is the deposit requirement for private events?

We require a non-refundable $500 deposit to confirm your private party reservation and block off the date in our regular reservation calendar. The remaining balance for your party reservation is due 14 days prior to your event date. On the day of your event, you will be responsible paying any food and/or beverage costs.

What if I need to cancel my private party?

The $500 event reservation deposit is non-refundable.

Cancellations made 14 or more days before the event date: Only the deposit is retained; additional payments will be refunded.

Cancellations made less than 14 days before the event date: All payments are non-refundable.

In some circumstances, we may offer a partial refund if you re-book your reservation for an available future date.

Can we customize the food or drink menu for private parties?

Possibly! It’s not standard practice but please chat with your coordinator so that we can try to accommodate any special requests.

What’s the maximum capacity for a private event?

21 people.

Do you allow decorations or outside entertainment for private events?

Free space inside of Hawthorne’s Hideout is extremely limited. As in, there basically is none. We allow a minimum amount added decor. Please let us know if you plan to bring any small decor items ahead of time.

Is there a minimum age requirement for private events?

Generally, Hawthorne’s Hideout is open for reservations and private parties for those 21 and older. Exceptions can be made in certain specific scenarios (for example, if no alcohol is served). Please let your party coordinator know ahead of time if you intend to invite anyone under the age of 21.

Payment & Policies

What forms of payment do you accept?

We do not accept cash inside Hawthorne’s Hideout. Visa/MC/Discover/Amex are all accepted for reservations and other purchases.

Is sales tax included in the ticket price?

Sales tax is added to the total ticket price at checkout on OpenTable.

Can I purchase gift cards or vouchers?

Not at this time.